WEBSITE
PRIVACY POLICY

Effective Date: 17/02/25

Introduction

Welcome to Cooper’s Markets. Your privacy is of paramount importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by Cooper’s Markets and how it is used.

1. Information We Collect

• Personal Information: We may collect personal details when you interact with us, such as your name, email address, mailing address, phone number, payment information, and other information necessary to provide our services.

• Non-Personal Information: We may also collect non-identifiable information including your IP address, browser type, language preferences, referring URLs, and operating system, as well as data on how you interact with our website (e.g., page visits, links clicked).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services
• To process transactions and deliver products or services
• To improve, personalise, and optimise your experience on our website
• To send you communications, including updates, newsletters, or promotional material, if you have opted in
• To respond to your inquiries and provide customer support
• To comply with legal obligations and enforce our terms and conditions

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. These help us analyse web traffic, remember user preferences, and improve the website’s performance.

You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the website may not work as intended if cookies are disabled.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at <a href=”https://devowl.io/rcb/data-processing/” rel=”noreferrer” target=”_blank”>https://devowl.io/rcb/data-processing/</a>.

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

4. Data Security

We take reasonable precautions to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We may share your personal information in the following situations:

• With service providers who assist us in operating our website or providing services to you (e.g., payment processors, web hosting).
• When required by law or to protect our legal rights and interests.
• In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell or rent your personal data to third parties for their marketing purposes without your consent.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, update, or delete your personal information, or to object to or restrict certain processing activities. If you wish to exercise any of these rights, please contact us using the details provided below.

You can also opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

• Email: info@coopersmarkets.com
• Address: Cooper’s Markets, United Kingdom